FAQ | Intent Rehab & Performance | East Northport, NY
Good to Know

Frequently Asked Questions

We want you to have clarity — no surprises. Have a question you don't see here? Send us an email.

Insurance & Payment

Do you accept my insurance?

We are out-of-network with insurance. This allows us to focus on giving you the highest quality healthcare without the restrictions often imposed by insurance companies — meaning every session is with a Doctor of Physical Therapy, with individualized attention and a treatment plan tailored to your unique goals. With a fitness-forward, results-driven approach, you're able to extract maximum value from each session.

Payment is due at time of service by credit card, debit card, check, or cash, as well as Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA).

Why are you out of network with insurance companies?

When a PT clinic goes in-network, it agrees to a rate the insurance company is willing to pay. The insurance company then has a say in what it will and won't reimburse — without considering what's best for the patient — and that reimbursement rate is usually low. To compensate, clinics increase patient volume, double- and even triple-booking the same appointment window.

That means less one-on-one time with a licensed Physical Therapist, a different therapist each visit, and sessions handed off to techs and aides. The result can be lower quality care and more visits. Going cash-based lets you and your provider choose what's best for you, with the freedom to create a custom plan.

Why out-of-network care may be beneficial for you

Most commercial insurance plans don't cover an entire visit with a physical therapist. After the deductible is met, patients are often responsible for copays of $50 or more per visit, and patients with high-deductible plans may pay the full amount anyway.

Cash-based care gives you the freedom to set the plan with your provider: length of visit, one-on-one time, visit frequency, communication between sessions, and choosing the right therapist — without a third-party insurance company making those decisions for you.

Can I use my HSA / FSA?

Yes. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used for most health-related services, physical therapy included. They work much like a debit card, and contributions are pre-tax — reducing your taxable income. Most accounts list covered services on their website.

Can I get reimbursed by my insurance company?

Cash-based care is considered out-of-network. If your plan offers out-of-network benefits, reimbursement may be possible. We follow all legal requirements just like any other physical therapy practice, completing proper documentation for every visit, and upon request we'll provide the paperwork needed to submit your claim.

Disclaimer: Intent Rehab Performance Physical Therapy is not responsible for the reimbursement process and there is no guarantee of reimbursement. The patient is fully responsible for submitting claims and for payment in full at time of service.

Do you treat Medicare / Medicaid patients?

No. Outpatient physical therapy is generally covered under Medicare Part B when services are skilled and medically necessary. Under Medicare regulations, it is illegal to accept cash payment from Medicare patients for those services — even with a physician's prescription and proper documentation.

Visits & Getting Started

How long is each visit?

Initial evaluations run about 75 minutes to allow a proper in-depth assessment and find the root cause of your symptoms. Follow-up treatments are 60 minutes.

How much does it cost?

It depends on your goals, injury, and the level of accountability you want. We offer packages, à la carte sessions, and hybrid options. Most of our clients work with us for about 3 months — a 3-month plan with 12 in-person hour-long sessions, custom programming on an app, and open communication between sessions is $2,473.

An individual session is $229, and packages are always 10% off. Packages of 6, 8, 10, or 12 visits all include custom programming on an app, open communication, and results.

How do I get started?

Book your free discovery call. We'll assess your current state and goals and create a plan tailored just for you. Consults are a great way to see what we offer and whether we're a good fit for you and your goals.

Book Your Discovery Call

What should I wear?

Something comfortable and loose-fitting that allows exposure of different limbs for assessment and free movement during the session.

Still Have Questions?

Let's Talk It Through

Schedule a free discovery call and get answers specific to your situation — no commitment, no pressure.

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